Tech help

If you're having tech trouble with any part of the course

  1. Refresh your browser's cache:  Sometimes browser caching causes problems.

  2. Try in a private window in your browser of choice (e.g. Chrome's Incognito Mode, or Firefox's Private Window). This opens a fresh browser window without any extensions or settings blocking your content.

  3. Try a different browser (Chrome, Firefox, Edge, Safari, IE, Opera, etc). Sometimes the installation of your browser may be damaged. If it works on every browser but one, reinstall that browser. If the issue persists after reinstalling.

  4. Try on a different device or computer (mobile phone, tablet, PC/Mac laptop/desktop, etc.). Sometimes a certain device has trouble with a content type. This is rare but could be a problem.